To join us at the event, register for free. If registration is already open, you will be asked to enter your details and, once you have completed registration, you will receive a confirmation e-mail. If registration is not yet available, you can register your interest and submit your details so that you are notified immediately it becomes available. If you have any problems with registration, please get in touch with our Customer Service team who will be only too happy to help.
I have a question about…
Registration
Exhibiting at the event
What’s On
How to get there
Public Relations
Registration
How do I register to attend the event?
Do I have to pay to register?
No, registration is free. We strongly recommend that you register online in advance, so that you can have access to the exclusive platform for scheduling meetings and planning your visit, thus making the very most of your trip to WTM Latin America.
What types of activities take place at the event?
During the 3 days of the event, the main attraction is the exhibition of travel and tourism companies, which present the market’s latest developments, in addition to business opportunities. At the same time as the exhibition there are also a number of conferences with specialists, business rounds (Speed Networking Sessions), awards, training in relation to destinations and products, and networking events.
What are the profiles and origins of the event's exhibitors?
Destinations, Accommodation and Resorts, Tour Operators, Online Travel Agencies, Airlines, DMCs, Tourist Attractions and Entertainment, Travel Technology. The exhibitors come from all over the world, broken down as follows: 61% from Brazil, 17% from Latin America (including USA and Caribe), 14% from Europe, 7% from Africa and the Middle East, and 2% from Asia.
What are the main benefits of visiting the event?
By visiting the event, you are networking with professionals from the travel and tourism market all over the world, entering into partnerships, closing deals and contracts, and keeping up to date with the latest trends with the sector’s top specialists in Latin America.
Can I get access to the event’s schedule in advance?
Yes, you can not only access the event’s schedule, but you can also mark each of the schedule’s items as favourites so that your visit can be organized and planned within the meeting scheduling platform, which you will have access to once you have registered for the event.
How can I become a partner or supporter of WTM Latin America?
All you need to do is to get in touch with our team at [email protected] and we will start our conversation
What is included in my registration?
Visitor:
Through our networks of contacts that cover the entire globe, WTM Latin America creates personal and business opportunities by providing customers with contacts, content and creates quality communities. Included in your registration is access to the most qualified conference with renowned market professionals together with access to the networking and planning tool for your visit, in order to connect with and pre-schedule meetings with exhibitors.
Exhibitor:
Your exhibitor badge will also provide access to the show after business hours in order to allow preparations to be made to your stand. You can register for badges using the exhibitor’s portal, which will open 2 months before the event. Your badge also gives you access to the meeting scheduling system along with exclusive access at the event. Please do not use the visitor’s registration system for your badges.
Do I need to print my badge at home?
We strongly recommended that you do so. The registration infrastructure at the event is limited, so in order for you to be able to get in easily, quickly, and simply, just print off your badge before you go to the event. When you get there, pick up your badge holder with lanyard and enter.
What do I have to do to change the data shown on my badge?
If you need to change any of the details that appear on your badge, please contact our Customer Service team who can make the necessary changes for you.
I have not received my badge. How do I go about asking for it to be resent?
It could be that for some reason our e-mails have gone to your spam/junk box, so please check them first. If your badge is not there, please get in touch with our Customer Service team, who can re-send your confirmation to the e-mail address that you registered with.
I need to register more people, how can I do this?
Each registration requires a unique e-mail address, so you will need to complete the registration process for each person who you wish to receive a badge. If registration is open, you will be asked to enter your details and after completion you will be sent a confirmation e-mail. If registration is not yet open, you can register your interest and send your details in order to be notified when it opens. If you have any problems whatsoever with registration, please contact our Customer Service team, who will be only too happy to help.
I need help to use the registration system, who can help me with this?
We will be only happy to help you with this, please get in touch with our Customer Service team.
I am a member of the press, how do I register to attend?
To join us at the event, click here to register. Our media badges are restricted to editors, publishers, journalists, photographers, broadcasters, and web bloggers who are associated with the industry.
I would like to register my child so that he/she can attend the event, is this possible?
Entrance to the event is only allowed for people aged over 18.
I will not be able to take part in the event, how can I cancel my registration?
Don't worry, you don't need to do anything, your badge will automatically be cancelled if you cannot attend the event.
When does the setting-up of the event get underway and what is the deadline for disassembly?
Inside the Exhibitor Portal you will have access to the Operational Manual. There you have access to all the operational details regarding the setting up of your stand, as well as the main deadlines. If you still have any questions, our customer service team will be only too pleased to help you: [email protected].
Exhibiting at the event
How can I become an exhibitor?
It's great to hear that you are interested in joining us as an exhibitor. Click here to let us know that you are interested and to connect with a member of our sales team.
Where can I see a complete list of the exhibitors who are taking part in the event?
You will be able to see a complete list of all the exhibiting companies at our event on our website - and this information will be made available about 3 months prior to the event and will increase each week as updates are made. This information is only available on our website and we cannot share it in any other format.
Where will my stand be located?
Please check your contract for your stand number/ID. If you have any further questions regarding your location, we suggest that you get in touch with your sales contact who will be able to offer guidance.
What is included with my stand?
Please check your contract for the details of what 'type' of booking you have made. If you are not sure as to what this information indicates, please talk with your sales contact so that they can confirm what is included.
I can't log into the exhibitor’s portal, what do I do in order to get access?
The exhibitor’s portal usually opens 4-5 months before the event. If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be only too happy to help, please get in contact with our Customer Service team.
Where do I find the exhibitor’s manual?
The exhibitor’s manual is available in the exhibitor portal. After you have logged into the portal you can scroll down to the 'Services' box where you will find a link to access the exhibitor’s manual once it is live.
Where do I find the exhibitor manual?
The exhibitor manual is available within the exhibitor portal. The exhibitor portal will be available later this year; it typically goes ‘live’ in June. Once you login to the portal you can then scroll down to the ‘Services’ box where you will find a link to access the exhibitor manual once it is live.
I am having trouble accessing the exhibitor’s manual, what do I do?
The exhibitor’s manual is available to the main stand holders who have signed and returned their contracts. You can grant access to individuals who are responsible for managing your participation by sharing your exclusive access details.
If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be only too happy to help, please contact our Customer Service team.
How can I register the companies that will be sharing my stand?
You can register your sharers by means of the exhibitor’s portal and the number allowed will be based on your contract’s allocation. If you have not yet entered into a contract with your sharers, speak to your sales contact to arrange this. If you have any further difficulties, please get in touch with our customer service team, who will be happy to help.
Can my sharers access the exhibitor portal?
Once you have registered them in the exhibitor’s portal, they will each receive a link to log into the portal and access their own profile. The login link will be sent to the e-mail address that you linked to when you registered them.
I need to talk to someone about my invoice and paying for my stand. Who should I talk to?
We suggest that you get in touch with your sales contact and if necessary they will be able to give you more details, if you need to speak to our sales team and are unable to do so, please access here.
I need someone to design/build my stand, can you help?
If you want to build an innovative, all-inclusive, cost-effective project tailored to your budget and needs, contact our sales team. They work in collaboration with the exhibitors to manage all aspects of stand construction and are known for providing excellent results and exceptional service.
I am interested in sponsorship opportunities, what is available?
We have some great opportunities available to help promote your brand, products and services. To discuss the sponsorship that is available and would offer the greatest value to you please speak with a member of our sales team.
What happens if the event is postponed/cancelled?
Your sales contact will get in touch with you if the event is postponed or cancelled in order to assist you.
What happens if I need to change my participation in the event?
We suggest that you get in touch with your sales contact.
I would like to order some items for my stand, who should I talk to?
You can check out a number of options for both the shell scheme and the other stands, using the exhibitor’s manual, which can be accessed on the exhibitor’s portal.
If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be only too happy to help, please contact our Customer Service team.
I need to order electricity for my stand, who should I talk to?
You can check out a number of options for both the shell scheme and the other stands, using the exhibitor’s manual, which can be accessed on the exhibitor’s portal. If you need any further assistance, we will be only too happy to help, please contact our Customer Service team.
How can I reserve a private meeting room for use during the event, who should I talk to?
We suggest that you get in touch with your sales contact in order to discuss the options that are available.
What are the restrictions on building a stand?
You can check out the construction restrictions using the exhibitor’s manual, which can be accessed on the exhibitor’s portal.
If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be happy to help, please get contact our Customer Service team.
Is there any resource available for capturing leads at the event?
You have access to our lead generation application, Lead Manager App. This application allows you to capture leads by simply scanning a badge. All exhibitors are entitled to an Lead Manager App access. For more information about the tool, check out by clicking here.
I am at the event site and I need to talk to someone about my stand, where should I go?
Just look for our Operations team at CAEX (Exhibitor Service Centre) to support you. In addition, there will be have members of our Sales and Marketing teams on hand to provide any additional support that you might need.
Can I request for package to be delivered to the event’s venue? Is there storage space available on site?
You will find all the information about delivery in the exhibitor’s manual, which can be accessed using the exhibitor portal.
If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be only too happy to help, please contact our Customer Service team.
I am onsite and need to speak to someone about my stand, where do I go?
Our Operations team will be onsite to support you via our Organisers Office, along with all official contractors whose details are listed in the exhibitor manual. In addition to this we will have members of our Sales and Marketing teams on hand to offer any additional support you may need.
Can I request for package to be delivered to the event’s venue? Is there storage space available on site?
You will find all the information about delivery in the exhibitor’s manual, which can be accessed using the exhibitor portal.
If you have already signed your exhibitor contract, you will receive your login details as soon as the portal is available. If you need any further assistance, we will be only too happy to help, please contact our Customer Service team.
What's On
Dates in 2025
Monday, 14th April: 12:00 - 20:00
Tuesday, 15th April: 12:00 - 20:00
Wednesday, 16th April: 12:00 - 18:00
Where can I find more details about the event’s schedule?
The event’s schedule will be available on the website at least 2 days before the event begins. You will be able to view all the sessions and plan your agenda before you arrive at the event.
The best way to keep up to date in relation to everything that is happening at WTM Latin America is to follow us on social media and use our tag #WTMLAT
Will there be a changing room for my team and I to use?
Exhibitors who have this requirement can use the restrooms at the Expo Center Norte Exhibition Centre or reserve a space within their own stand.
How to get there
Where can I get hold of the list of countries that require a visa to enter Brazil?
For more information about those countries that require a visa, please access here the Government of Brazil’s official website.
How do I get to the event site?
For more information about how to get to the Expo Center Norte Exhibition Centre, click here.
Is there parking at the event site?
The Expo Center Norte Exhibition Centre offers private parking. Cost per car: R$ 75,00 and per Motorbike: R$ 25,00.
*Prices are subject to change and are not the responsibility of Reed Exhibitions
Public Relations
Is it possible to publish a press-release on the WTM Hub?
For PR opportunities, please send an e-mail to: [email protected]
What is the event’s official PR company and how do I get in touch with them?
The official company is Comunica Hub and you can get in touch via the e-mail: [email protected]
Where can I find news about the industry and WTM Latin America?
You can find content about the industry, releases and the latest developments regarding our event in our Content Hub: WTM Global Hub
You can also follow us on our social media channels to keep up to date:
Do you still have any questions?
Do you have a general question that has not been answered here, or do you want to contact someone in relation to exhibitions, conference sessions, public relations or how you can promote your company during the event?